- Client Guide
Before, during & after your appointment
Everything you need to prepare for your visit & care for your skin after.
- 01. ARRIVAL INSTRUCTIONS
Getting Here
Located inside My Salon Suite Dunwoody on the 2nd floor, above Foxtail Coffee.
Park on the Target side of the building. Take the stairs or elevator to the 2nd floor, then enter through the first door beneath the “MSS” sign.
At the call box, dial 202, then press the bell button. I’ll buzz you in!
- 02. What to Expect
What your visit
looks like
From check-in to aftercare, every visit follows a clear, thoughtful process.
Arrival & Check-In
Arrive a few minutes early. New clients will complete a brief intake form.
Consultation & Skin Assessment
Review your goals, routine, health history and any recent changes.
Your Treatment
Your service is selected or adjusted based on what your skin needs that day.
Aftercare Plan
You’ll leave knowing what to expect and how to care for your skin at home.
- 03. How to Prepare
Before Your Appointment
A few steps to help your visit run smoothly.
Please Do
Please Do- Arrive with a makeup-free face if possible.
- Arrive 5–10 minutes early.
- Wear comfortable clothing; a robe will be provided.
- Share any changes in your health, medications, or skincare.
- Review the treatment-specific instructions guides below.
Please Avoid
Please Avoid- Retinoids, exfoliants or acids for 3 days, unless directed otherwise.
- Waxing the treatment area for 3 days.
- Shaving the treatment area for 24–48 hours.
- Excess sun exposure or spray tanning for one week.
- Botox or filler for two weeks before a facial.
- 04 · Common Questions
Frequently Asked Questions
Quick answers about booking and your first visit.
How far in advance should I book?
For the best availability, book 3–4 weeks in advance. Friday and Saturday appointments fill quickly, so earlier booking is encouraged.
What should I bring to my first appointment?
Come prepared to discuss your skincare routine, medications, allergies, health changes and treatment history. You may bring your current products or photos of their labels.
Can I make changes after booking?
Yes. Square will send a confirmation request 48 hours before your appointment. Please request any changes at least 24 hours in advance.
What is the cancellation policy?
Please provide at least 24 hours’ notice when canceling or rescheduling. Late cancellations and missed appointments will result in a $75 fee. Arriving more than 15 minutes late may require your appointment to be shortened or rescheduled.
- 05 · Treatment Care Guide
Pre & Post Care
Find treatment-specific preparation and aftercare instructions below.
- Jump to treatment
HydraFacial
Pre-Care
- Arrive with clean, makeup-free skin.
- Avoid extreme sun exposure and tanning beds for 24 hours before treatment.
- Discontinue retinoids, acids, and exfoliants 48 hours prior.
Post-Care
- Do not touch or apply any makeup to your face for at least 4-6 hours after treatment.
- Use gentle cleanser, hydrating serums, and lightweight moisturizer daily to keep skin hydrated.
- Skip active ingredients (retinol, acids) for at least 48 hours.
- Wear broad-spectrum SPF 30 or higher daily to protect your fresh skin.
- Avoid hot showers, saunas, or heavy exercise for 24 hours.
What to Expect
- Mild redness or light swelling for 1–2 hours is totally normal and will subside quickly.
- A radiant, dewy glow that can last up to a week.
- Possible slight flaking if you've had extractions; gently exfoliate after 3 days.
Tips to Maximize Results
- Drink plenty of water — hydrated skin heals best.
- Stick to your HydraFacial schedule every 4–6 weeks for optimal maintenance.
- Skip any harsh peels, masks, retinoids, or exfoliants for at least 3 days post-treatment.
- Contact Us Immediately If:
You experience any intense burning, persistent swelling beyond 24 hours, or signs of infection.
Facial
Pre-Care
- Arrive with clean, makeup-free skin.
- Avoid extreme sun exposure and tanning beds for 24 hours before treatment.
- Discontinue retinoids, acids, and exfoliants 48 hours prior.
Post-Care
- Don't apply makeup for at least 4 hours post-treatment.
- Use gentle cleanser, hydrating serums, and lightweight moisturizer daily to keep skin hydrated.
- Skip active ingredients (retinol, acids) for at least 48 hours.
- Wear broad-spectrum SPF 30 or higher daily to protect your fresh skin.
- Avoid hot showers, steam, and vigorous exercise for 24 hours
What to Expect
- Light redness or warmth that fades within a few hours
- Slight tightness or dryness if extractions were performed
- A refreshed, smoother complexion that feels noticeably soft
Tips to Maximize Results
- Drink plenty of water — hydrated skin heals best.
- Stick to gentle skincare — no strong actives until your skin fully recovers.
- For best results, schedule a maintenance facial every 4–6 weeks.
- Skip any harsh peels, masks, retinoids, or exfoliants for at least 3 days post-treatment.
- Contact Us Immediately If:
You notice blistering, intense burning, or any signs of infection.
Dermaplaning
Pre-Care
- Pause Retin-A, retinoids, and exfoliating acids 3 days prior
- No waxing or threading in the area for 1 week before
- Arrive with clean, dry skin — no makeup or heavy products
Post-Care
- Skip makeup for at least 4–6 hours to let skin settle.
- Use gentle cleanser, hydrating serums, and lightweight moisturizer daily to keep skin hydrated.
- Skip active ingredients (retinol, acids) for at least 48 hours.
- Wear broad-spectrum SPF 30 or higher daily to protect your fresh skin.
- Avoid hot showers, steam, and vigorous exercise for 24 hours.
What to Expect
- Mild redness or warmth for a few hours — fades quickly
- Ultra-smooth skin that feels noticeably soft
- Temporary sensitivity to harsh products or physical exfoliants
Tips to Maximize Results
- Keep skin hydrated — drink water and reapply moisturizer as needed.
- Skip any harsh peels, masks, retinoids, or exfoliants for at least 3 days post-treatment.
- Schedule follow-up dermaplaning every 4–6 weeks for ongoing smoothness.
- Contact Us Immediately If:
You notice persistent redness beyond 24 hours, blistering, or signs of infection.
Lash Lift
Pre-Care
- Arrive with completely clean, makeup-free lashes — no mascara, liner, or eye makeup
- Avoid caffeine before your appointment to reduce eye sensitivity and movement
- Remove contact lenses before your service
- Discontinue lash serums at least 48 hours prior — active serums can affect how the lift takes
Post-Care
- Keep lashes completely dry for 24 hours — no water, sweating, steam, or saunas
- Avoid oil-based products around the eye area for the first 24 hours
- Hold off on lash serum for the first 24 hours
- Avoid sleeping on your face — try to sleep on your back to protect the curl
What to Expect
- A lifted, curled result that opens up the eyes — results last 6–8 weeks
- Lashes may feel slightly stiffer for the first day as the solution sets
- Results peak around day 2–3 once lashes have fully settled
Tips to Maximize Results
- Brush lashes daily with a clean spoolie to keep them looking their best
- Use a nourishing lash serum after the first 24 hours to keep lashes healthy and conditioned
- Avoid waterproof mascara — it can be harsh on lifted lashes and difficult to remove
- Book your next lash lift every 6–8 weeks to maintain the look
- Contact Us Immediately If:
You experience unusual eye irritation, redness, or swelling that doesn’t subside within a few hours.
Microneedling
Pre-Care
- Avoid Retin-A, retinoids, and acids for 3 days prior.
- No waxing, chemical peels, or other active treatments 2 weeks before.
- Stay hydrated and avoid alcohol 24 hours before.
- Change pillowcases, face towels, and anything that regularly comes into contact with your skin.
- Arrive with clean, makeup-free skin.
Post-Care
- Day 1: Reapply HA Serum and Lift HG Gel every 20 minutes during the first hour, then continue applying as needed throughout the day to maintain optimal hydration.
- Day 2: Begin using your Stem Cell Aftercare Kit (if provided), followed by Lift HG Gel. After completing the kit, transition to a gentle cleanser, hydrating serum, and lightweight moisturizer to keep your skin balanced and hydrated.
- First 48 Hours: Avoid touching your face or applying makeup or SPF. Refrain from strenuous exercise, hot showers, saunas, steam rooms, and other sources of heat.
- Once redness subsides, you may resume normal activities.
- First 7–14 Days: Avoid direct or prolonged sun exposure while your skin heals.
What to Expect
- Redness, warmth, and mild swelling are normal and may feel similar to a sunburn. These symptoms typically peak within 24–48 hours and fade over the next 2–3 days.
- Peeling or flaking may occur as your skin heals. This is a normal part of the recovery process.
- Tightness or tingling is also normal and is a sign that your skin is healing.
Tips to Maximize Results
- Keep skin hydrated — drink plenty of water and reapply moisturizer frequently.
- Wear broad-spectrum SPF 30+ daily; avoid direct sun exposure for at least one week.
- Avoid active ingredients (retinoids, acids, exfoliants) and harsh treatments for 7 days.
- Do not pick at any flaking or peeling — let your skin shed naturally.
- Plan follow-up microneedling every 4–6 weeks for best outcomes.
- Contact Us Immediately If:
You experience intense pain, excessive swelling beyond 72 hours, or signs of infection.
Keravive
Pre-Care
- Arrive with clean hair and scalp — wash hair the morning of your appointment
- Avoid heavy styling products, dry shampoo, or oils on your scalp before your visit
- Do not color or chemically treat hair within 72 hours before your appointment
Post-Care
- Avoid washing hair for at least 8 hours to allow the scalp solution to absorb
- Apply the take-home Keravive spray daily as directed for best results
- Avoid heavy styling products, heat tools, and dry shampoo for 24 hours
- Skip intense exercise and heavy sweating for 24 hours
What to Expect
- Mild scalp sensitivity or tingling immediately after treatment — normal and temporary
- A cleaner, more balanced scalp within the first few days
- Visible improvements in hair fullness over 2–3 months with consistent use of the take-home spray
Tips to Maximize Results
- Use the Keravive take-home scalp spray daily — consistency is key
- Avoid harsh shampoos with sulfates and parabens; switch to a gentle, scalp-friendly formula
- Stay hydrated and maintain a nutrient-rich diet to support hair health from within
- Plan a series of 3 monthly treatments for optimal scalp health and hair density
- Contact Us Immediately If:
You experience prolonged scalp irritation, unusual hair shedding, or any signs of infection.
Chemical Peels
Pre-Care
- Avoid Retin-A and acids 7 days prior
- No waxing or hair removal in the area 1 week before
- Avoid sun exposure and tanning beds 2 weeks prior
- Arrive with clean, product-free skin
Post-Care
- Follow all specific instructions provided at your appointment — peel level determines your aftercare.
- Do not touch or apply any makeup to your face for at least 8 hours after treatment.
- Use gentle cleanser, hydrating serums, and lightweight moisturizer daily to keep skin hydrated.
- Skip active ingredients (retinol, acids) for at least 4-7 days.
- Wear broad-spectrum SPF 30 or higher daily to protect your fresh skin.
- Avoid hot showers, saunas, or heavy exercise for 48 hours.
What to Expect
- Redness, tightness, and possible flaking beginning around day 2–4
- Peeling may continue up to one week depending on peel depth
- Newly revealed skin will be brighter, smoother, and more even
Tips to Maximize Results
- Keep skin hydrated — drink water and moisturize regularly
- Wear broad-spectrum SPF 30+ daily — newly exposed skin is highly sun-sensitive
- Never pick or peel flaking skin — let it shed naturally
- Skip actives, retinoids, acids, and scrubs for at least 7 days post-peel
- Contact Us Immediately If:
You experience intense burning, blistering, or any signs of infection.
Back Facial
Pre-Care
- Avoid retinols and active ingredients at least 5 days prior to treatment.
- If you have hair in the area, it is preferred if you shave at least 24 hours before the treatment.
- Avoid heavy oils or lotions on your back.
- Wear loose, breathable clothing to appointments.
- Avoid sun exposure for 48 hours prior.
Post-Care
- Use gentle cleanser, hydrating serums, and lightweight moisturizer daily to keep skin hydrated.
- Wear loose, breathable clothing to avoid friction for at least 24–48 hours.
- Avoid hot tubs, saunas, steam rooms, and heavy sweating for 7 days.
- Do not pick or scrub the treated area — let peeling occur naturally.
- No direct or excessive sun exposure for 7–14 days.
What to Expect
- Redness or mild warmth similar to a light sunburn, lasting 1–2 days
- Peeling or flaking beginning around day 2–3, continuing up to one week
- Temporary dryness or tightness as new skin emerges
Tips to Maximize Results
- Keep skin hydrated — drink water and moisturize regularly
- Use SPF 30+ on exposed areas; avoid direct sun for at least one week
- Skip physical and chemical exfoliants on your back for at least 7 days post-peel
- Follow your recommended peel schedule every 4–6 weeks
- Contact Us Immediately If:
You experience intense burning, blistering, or signs of infection.
HydraFacial Back
Pre-Care
- Avoid heavy lotions or oils on your back
- Wear or bring loose, breathable clothing to your appointment
Post-Care
- Wear loose, breathable clothing for at least 24 hours to avoid friction
- Shower gently with a mild, fragrance-free body wash; pat skin dry
- Apply a lightweight, non-comedogenic moisturizer to the treated area as needed
- Avoid hot tubs, saunas, and heavy sweating for 24–48 hours
What to Expect
- Mild redness or warmth on the back for 1–2 hours — subsides quickly
- Smooth, hydrated skin with a visible glow lasting up to a week
- Possible slight sensitivity if extractions were performed
Tips to Maximize Results
- Stay hydrated — drink plenty of water to support skin healing
- Apply SPF 30+ to any exposed areas when in the sun
- Skip harsh exfoliants or scrubs on your back for at least 3 days
- Maintain results with a back treatment every 4–6 weeks
- Contact Us Immediately If:
You experience intense burning, persistent swelling beyond 24 hours, or signs of infection.
- Ready to book?
Great skin is built
appointment by appointment.
Book your next visit online — or reach out if you have questions about which treatment is right for where your skin is right now.
A provider-owned skin studio focused on healthy skin and lasting results.
- Best Esthetician of Perimeter · 3 Consecutive Years
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